Tidio Recensies & Productdetails

The software being free and it's simplicity.

That sometimes I do not get my mobile notifications when someone is trying to contact me

Contacting customers rapidly and easily.

Tidio is very cost-effective, for small businesses as its payment model is very flexible.

The free tier has a very small live chat limit of 50, would appreciate it if they could add in 50 more or a new tier for adding more unique live chat users.

Tidio helps me to reach out to my students in a fast and effective manner. Also, the reports and transcripts are life savers for audits.

My EComm business almost always requires a person who can answer questions or walk users through the buying process, but we can accomplish all of this and then some with Tidio.

Nothing. It's amazing.I guess the mobile app could be a little bit easier to use...

It eliminates the need for a customer service rep.

I like the layout and the fact that it is free. I also really like the fact that it includes chatbots for automated responses and that it is very easy to customize.

It is a shame that it requires a paid plan to access all the features, but also quite understandable. I wish there was a way that customers could close the chat when they are finished and that it would delete their chat history.

I don't need to be available to chat with potential customers twenty-four seven, which really takes the stress out of having a website. It is also a pretty good looking chat.

I love the fact that it's free, but you can add extra features which allow the app to grow with your business.

Occasionally Facebook messages can be missed or not correctly sent to Tidio

Tidio allows our customers to contact us directly without using the phone, which saves everyone time and resources and allows us to upsell in a way you couldn't do over the phone.

I've used Tidio Chat for a while now and love it! It's straightforward to use, and the support is always excellent. The company is great too - they're always happy to help and answer any questions you have. Overall, I highly recommend Tidio Chat for anyone.

So far, there's nothing wrong with the chat interface on tidio.

Tidio is solving the problem of communication between business and their clients. This can be done in a few ways, including: - Allowing customers to easily contact businesses through a variety of methods, including chat, phone, or email; - Keeping businesses informed about customer inquiries in a timely manner; - Providing analytics so that businesses can track the effectiveness of their customer service interactions and make necessary changes.

quick reponce of the chatbot and easy to use, automatic feature is too good

nothing for now, only one thing it take whole space on mobile there should be a big minimize button or something like that

customer connectivity, even if there is a unknow visitor

the mobile app and the possibility to have different projects in just one app

the suggested Chinese translations are far from natural and native.

clients can reach me on my mobile at anytime

Speed in solving problems and giving resources

Language. Only answers in English, but I speak Spanish

I needed to know my plan rectrictions, and it helped me to know that

The quickness of how I can see what customers say when typing to me live. It has helped me close sales on the PLANE even where otherwise I would not be able to do so.

The only downside of using tidio might be the sound effects. They can sometimes be annoying after a while, but this is me being very knit picky. Nothing else wrong.

It is solving my problems that customers might encounter. Instead of them having to exchange back and forth emails, we are able to come to resolutions and answer their questions on the spot.