Omnisend is een uitgebreid e-mailmarketingplatform dat een breed scala aan functies biedt om u te helpen uw e-commercemerk te laten groeien. Het platform is populair vanwege de personalisatiefuncties, op maat gemaakte automatiseringsstromen en uitgebreide tracking en rapportage. Het platform biedt veel waar voor uw geld, vooral gezien de uitgebreide integraties met platforms zoals Shopify, WooCommerce, BigCommerce, en meer. Omnisend's selectie van functies omvat ook automatiseringstools in combinatie met geweldige klantenservice.
Mogelijkheden |
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Segment |
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Deployment | Cloud / SaaS / Webgebaseerd |
Klantenservice | 24/7 (live vertegenwoordiger), chat, e-mail/helpdesk, veelgestelde vragen/forum, kennisbank, telefonische ondersteuning |
Workshops | Documentatie |
Talen | Engels |
The smooth integration with Shopify, it's great that we can do email marketing linking our products inside the builder, plus the tons of features
That there are no options for mobile design, or at least we haven't found them.
Enhancing the emailing experience, specially the abandoned cart emails, plus the great look and feel of our transactional emails and the easy to use platform for our non experienced team members.
Easy access for great app also for small to medium-sized businesses. No extra costs or hidden fees. Trustworthy app with fast customer support.
Too little free templates. It is also difficult to edit the design. The premium subscription is a bit expensive if using only for one or two purposes.
Email marketing looks very professional and is easy to use. A great option even for smaller companies with very easy access and great value for money.
E-mail Automation to customers has been a huge benefit for my online store. It takes extra work to get it up and running but we have added sales and have analytics that have proven to be useful for our business. I like how easy it is to figure out workflows and how easy it is to see what customers have looked at.
Haven't found anything yet that I am unsatisfied with at this time.
I've learned that streamlining the process to touch base with customers is insanely valuable and by doing so it enables me to focus on other things that help my business. I've realized that E-mail marketing doesn't have to be so hard and time consuming!
The ease with which I was able to create automated emails.
I have no issues with the program for what I use it for.
To reachout to my email list and engage them away from social media platforms.
I like the built in automation options available.
Pricing is a little high but waiting to see if it is outweighed by the benefits.
I am currently not doing a good job with sending emails consistently. I hope his service creates more brand awareness and traffic to my store. I think this will help me with abandon carts, promotions, new product alerts and much more.
There are so many things to love about Omnisend, but their automations and workflow templates have been an absolute game changer for my business. They're very easy to use, intuitive, and professional in appearance.
There's really not anything I can think of that I dislike.
Their automations have definitely streamlined my process and have increased my sales. They've helped me to convert abandoned carts to sales, as well as bringing customers back to the site to purchase after they've left without doing so. I'm also able to quickly and easily create beautiful landing pages to bring in more customers.
They have a very nice and clean User Experience to set up what you need, and their Customer Service everytime has been very fats, responsive, and incredibly pleasant. I also have found that the suite of features is VERY robust!
I really can't say there is any downside. I think when it comes to Email Marketing + Automation for Websites built on the Shopify Platform, it is a 2 Horse Race between OMNISEND vs. KLAVIYO.
I am solving many of my Automation needs with OMNISEND, including: Abandoned Cart, Birthday Mailings,Welcome Emails from signing up to our Newsletter, and Customer Reactivation,for those that have NOT ordered from us in awhile.
The possess of setting up a campaign was super easy.
The lack of ability to create smaller list easily when importing a large contact list.
I am solving the problem of previously not having any email marketing.
Design options. Customer support. Segments. Automation options etc. Omnisend really does offer a much better service than any other provider I have tried and their support is also amazing, always there to help and very responsive too.
Nothing. Everything has been great so far! I would have liked to have the option to add my domain without having to pay the one time fee of $89.99 but I understand that this is business and it's just something I will have to accept if I want to use Omnisend, with that said though once the domain has been set up the success rate is great in reaching our customers inboxes. I would also just like the ability to be able to make it easier to target customers based on their order number - this can be done in a "work around" fashion, but just an easier way to implement this would be great.
The ability to be able to simply contact certain customers based on certain requirements we have has helped us to provide a much better customer service.
I started using Omnisend to send newsletters and I like very much how it works. It's easy to segment my audience using tags, the newsletter templates are pretty and easy to use, and I can always personalize my content. Now I also use the automations for abandon cart recovery and it has been working beautifully.
So far I don't dislike anything. It's been working well for what I need.
Omnisend has made it easier for me to have all my email and newsletter in one place.
I love how easy it is to use and it integrates with my shopify store seamlessly. I can quickly add the products I need to from my shop (the ones on sale and such) and quickly send out an email blast to tens of thousands of subscribers.
There's not much I dislike about the app.
Never had any problems.
Very user-friendly and easy to navigate. It's is so easy to pull your leads that are collected from your website. At the push of one button, you can export all your leads into one spreadsheet. I also like setting up my campaigns through Omnisend. It is very user-friendly. Even if you have not set up a campaign before you are guided step by step with Omnisend. They offer the ideal reports for you to reference regarding your business. There is an option to create forms that are also very easy to make. You can see a live view of your website while you are working in Omnisend. When a customer signs up on your website my thank you email is all automated through Omnisend. Plus if a customer makes a purchase they receive the thank you email from Omnisend. Everything is automated. You set it up once and that is all you need to do. So initially you have to craft up you initial emails to your website visitors but once it is set up you don't need to worry about it anymore.
I have not come across anything negative about using Omnisend
I have one location where my new, current and previous leads are located
15$ plan per month for up to 150,000 emails much better than my previous provider klaviyo
need more value from email providers, i hope omnisend can make this even better.
cross-sell is the biggest benefit i have seen apart from standard automation solutions
"Live View" feature shows the real time of visitors who visit my site. This function helps me a lot to analyze traffic data of each web page for my further development.
Nothing found at the moment. So far, I have been very happy with Omnisend
I can improve each page of my web site to be more attractive, and the result said itself.
Automation, interface, integration with mybigcommerce
Did not find anything I dislike specifically
We're using the form for customer newsletter signup, dicount codes and promos.
I love the automation, and the ease of building out templates.
I'd love to utilize the advanced features to truly unlock the omni-channel features but the price for these features is just too steep.
my cart recover rate has more than tripled! cross selling to existing customers is proving very fruitful and we made quite a few sales to opt in non purchasers. Omnisend had provided substantial ROI for us.
This is hard to narrow down, but the templates are stylish and easy to use. Love how seamlessly Omnisend works with Shopify. The automated e-mails are also helpful. And unlike MailChimp, Omnisend helps set up pop-up forms without having to go through another app or site. I can't express how much Omnisend has helped me and my business partner with our marketing.
I haven't found a downside or something I dislike so far...honestly! Omnisend has everything I need, and things I didn't even know I needed! Everything is easy to use and does what its supposed to!
The automated e-mails you can set up for empty carts, new subscribers and birthdays are so handy and elevate the stress of remembering to set up campaigns. We've been able to get more subscribers by using the pop-up form for sign ups.
I like how easy it is to create a campaign
the pricing scale could be improved but the service doesn't cost it pays
the problems I have solved are no more wasting time creating campaign initiatives. Omnisend makes it so easy.
I love the templates and the automation is a lot easier than other systems I've tried.
I'd love to be able to speak with someone on the phone if I need help, but so far your chat support has been great.
I'm more easily able to see stats on who is opening my emails and when, and with zapier integration we've finally been able to auto-send welcome emails. (i could never figure that out with mailchimp)
Campaigns are easy to set up & edit.....
Customer service on chat could be improved. They don't read intently & you have to repeat your issue but they are helpful after finding out what the issue is & they follow up.
Traffic issues.