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The server is working with the software that we use

I would like to see the response time for work or issue completed , improve the server startup time.

I worked with tech support to solve my issues and concerns. Tech support was able to listen, adjust, and final solutions be complete.

You can always reach a human being and that person is extremly knowledgable and usually gets any issues (which are far and few between) fix on one call

there is nothing negative I can comment on

We can access our data from any where rather than having it stored on an indivdual server or PC.

You handled the issue completely and expeditiously.

Nothing, everything was perfect it was handled for me.

Remote access for my traveling construction company.

Avichal was great at resolving my technical issues very quickly and efficiently! They're a very reliable cloud and very responsive!

Just having to deal with the multiple calls but Avichal finally fixed it!

Had to solve the problem of a new update on MACS.

The ease of reaching an expert technician any time of the day or night.

I have not found anything I dislike about ACE Hosting after using for 4 years.

Any problem getting on the remote desktop or when I am having any issue when on the desktop.

Easy access to all of our applications and updates. Logins are fast and secure.

Sometimes the voice quality of support sounds very echoey and muffled.

Tech support is on the issue right away and are prompt on getting back to us in a timely manner.

Remote access for Quickbooks Pro desktop

Learning curve to transfer files from cloud to desktop and vice versa

Multiple users have access to Quickbooks desktop

I like to climb in situations where my team fully works and participates in the design and project. Fast data availability and consultation.

I don't have a problem with system actions.

I have a team for each project, here we work with applications hosted in the cloud without loss and all connected from home.

Quickbooks is the best tool for any small business owners to utilize for accounting purposes. It is easy to utilize and can best be leveraged by someone who has prior experience with Quickbooks who is then in charge of relaying the information to the owner of the organization.

Unfortunately, Quickbooks cannot be used on a Mac server to the best of its ability. You need Windows to host Quickbooks and use it to the fullest potential.

Business problems that are solved when using Quickbooks are all accounting related. The owners of an organization can really see their vendor relationships to see who and how much the company is paying out to. With Quickbooks you can really see the progress made by the company in respect to finance.

Never have to wait to speak with representative. They have answered within 1 minute every time I have called.

I migrated our company files to the cloud via Ace a week ago. I have had to call every day trying to resolve an issue that is still ongoing. I paid for 3 months up front at the discounted rated, and I am ready to ask for a refund already! I do not have time to sit with tech support on the phone for an hour every day!

For some reason, every time I press my shift key, my virtual desktop acts as if it is locked. It is not locked on my real desktop, only on the virtual, and they have admitted that the problem is on their end. They re-set something, not sure what, when I call and it works for the rest of the day. The next morning when I log in, same problem again.

Each person we have spoken with has been so helpful

There is not anything that we dislike about Ace Cloud Hosting

Connecting to the cloud. We can work remotely

This is a great product that is very easy to use.

There is not a significant feature that I dislike about this product.

QuickBooks Hosting allows me to run my business more efficiently.