Niet geclaimd: we werken bij Drip ?
| Mogelijkheden |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Webgebaseerd |
| Support | 24/7 (live vertegenwoordiger), chat, e-mail/helpdesk, veelgestelde vragen/forum, kennisbank, telefonische ondersteuning |
| Training | Documentatie |
| Talen | Engels |
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I've worked with multiple email marketing and CRM systems over the past 5 years (MailChimp, GetResponse, Aweber, ConvertKit, Active Campaign, Infusionsoft...), so I ahve a fairly good idea of what makes a good - or bad - platform. Drip is right at the top for me in terms of user interface, alongside ConvertKit, but that one is aimed more at pro-bloggers. Drip is really powerful when it comes to integrating with ecommerce (we use Shopify), and the automation options it offers are excellent, and campaigns easy to build. Reporting is done well, too, and they've recently added a new option to their dashboard showing just how much revenue each campaign has brought in.
There are tiny details that could be done better - like drag&drop functionality in the automation builder (there is none atm), and for some strange reason, the email template we use sometimes disables bold text, which is a bit of a pain, but nothing to get hung about.
We use Drip both for top of the funnel communication and converting website visitors into customers, as well as following up with existing and new customers after purchase - meaning we can target specific products with their own follow-ups, and tag customers accordingly.
We have over 27,000 subscribers, and we can use Drip to categorize them, and send them personalized messages.
The only negative thing we can say about drip, is that it's sometimes frustrating that you need over 14 hours to schedule a message to a certain time in each subscriber's specific time zone. Not sure there's much that can be done about this, but it's really the only negative!
We don't have to segment our users manually, Drip does that!
Powerful and flexible marketing automation
It's flexibility also means Drip has a steep learning curve for those without much tech experience.
Staying in touch with customers and in-bound marketing automation
Drip's interface is extremely user friendly; support is responsive, quick, and helpful; the Drip team demonstrates an attitude of partnership, not adversity.
I am still trying to learn all the ins and outs of setting up workflows. This is not really a critique of Drip; I just wish it was even simpler, since business seems to be complicated enough without setting up campaigns.
Problem: when I used to send email out from my own server, I was always battling being black listed by Yahoo/Hotmail and Comcast... I love having that handled by someone else.
Drip offers the kind of advanced automation (tag-based) that we need without the insane price tag that most email platforms have.
Having more advanced email templates would be awesome.
Sending the right emails to the right people based on the actions they take.
Simple & easy to use email marketing template creator & customer flows. We use both MailChimp & Drip and Drip is steadily gaining on MailChimps functionality.
Automatically jumping to different pricing tiers was a shock but Drip works so I'm not too hurt!
We use Drip to help solve the purchase cycle as our business is so new & the model is different from traditional auto purchases.
Workflows give me a ton of flexibility and native integrations make building out automation very intuitive and, honestly, satisfying.
If there is one thing I would like to see is more native integrations without having to use something like Zapier.
We use Drip as a watered-down CRM to prioritize follow-up and send email notifications to sales reps when new leads come in or when those leads reach a certain lead score. The result has been quicker follow up and more conversations started.
Grafic interface and simplicity of adding new campaign
Api limits and problems wits some campaigns setting
Automatization
Drip is user-friendly once you get the hang of it. Using tools like tags and segments, I'm able to give my customers the information and products they want. I'm also able to track my audience through analytics and tags to see what they're interested in to develop new and better products for my audience.
It can take a few tries to get the hang of the forms/rules/workflows if you've never used them before. It would be great if you could test workflows as a demo before they go live. Or watch a bot go through the workflow at an accelerated pace so you can see if it works properly before making it live.
I'm using drip to engage with my community and to help introduce and connect them to my brand. This has been my first opportunity to use a welcome sequence and it has helped me keep my list warm.
I love the ability to create unique tags for segmentation. The visual layout of workflows is excellent as well!
I wish there were an easier way to schedule content to send on specific/days/times leading up to live events. Without a monthly, dated calendar, it is easy to mess up dates and times.
Automated campaigns have been a lifesaver!