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Chatfuel-achtergrondonscherpte
Chatfuel-logo
Chatfuel
Automatiseer uw Messenger-marketing
4.5
(44)
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Chatfuel-recensies en productdetails

Chatfuel-overzicht
Wat is Chatfuel?

Chatfuel is een cloudgebaseerde berichtenoplossing die kleine tot grote bedrijven helpt de marketingactiviteiten in Facebook Messenger te verbeteren met behulp van kunstmatige intelligentie (AI) chatbots. Met Chatfuel kunnen gebruikers geautomatiseerde antwoorden op veelgestelde vragen (FAQ's) sturen en lopende chats doorsturen naar verkoopvertegenwoordigers voor verdere vragen. Met Chatfuel kunnen organisaties ook botstromen configureren door vaardigheden toe te voegen, zoals het verzamelen van e-mailadressen van klanten of het exporteren van informatie naar Google Spreadsheets.

Bedrijf Chatfuel
Jaar van Oprichting 2015
Bedrijfsomvang werknemers 11-50
Hoofdkantoor San Francisco, Californië, Verenigde Staten
Social Media
Chatfuel-categorieën aan Findstack
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Crevio
Gesponsorde
5.0
(1)
$ 29.00 / maand
Crevio is een platform waar makers digitale producten, diensten, cursussen en toegang tot andere 3e-... kunnen verkopen. Meer informatie over Crevio
Stel vragen over Chatfuel
Waar is Chatfuel het beste voor?
Hoe verhoudt Chatfuel zich tot ChatBot?
Wat zijn de voor- en nadelen van Chatfuel?
Chatfuel-productdetails
Mogelijkheden
AI
API
Segment
Kleine bedrijven
Middelgrote markt
Enterprise
Deployment Cloud / SaaS / webgebaseerd, mobiel Android, mobiele iPhone
Klantenservice 24/7 (live vertegenwoordiger), chat, e-mail/helpdesk, veelgestelde vragen/forum, kennisbank, telefonische ondersteuning
Opleiding Documentatie
Talen Engels
Chatfuel-functies
Samenwerking tussen agenten
Prestatieanalyse van agenten
Audio- en videochat
Geautomatiseerde reacties
CRM-integratie
Canned Responses
Chat-codering
Chatgeschiedenis
Chatroutering
Chattags
Chattranscripties
Chat-overdracht
Chatbot-integratie
Co-browsing
Custom Branding
Aanpasbare chatwidgets
E-mail integratie
Feedback-verzameling
Bestanden delen
Mobiele compatibiliteit
Meertalige ondersteuning
Offline berichten
Proactieve chatuitnodigingen
Wachtrijbeheer
Realtime chatten
Integratie van sociale media
Typindicatoren
Bezoekersanalyse
Dashboard voor bezoekersinformatie
Bezoekers volgen
Chatfuel-media
Chatbrandstof 0
Chatbrandstof 1
Chatbrandstof 2
Chatbrandstof 3
Chatbrandstof 4
Chatfuel-screenshots
Disclaimer
Ons onderzoek is samengesteld uit diverse gezaghebbende bronnen en is bedoeld om algemeen advies te bieden. We kunnen niet garanderen dat onze suggesties voor elk gebruiksscenario het beste zullen werken. Houd dus rekening met uw unieke behoeften bij het kiezen van producten en diensten. Deel gerust uw feedback.
Laatst bijgewerkt op: December 14, 2024
Chatfuel-logo
44 Chatfuel Recensies
4.5 van 5
Kleine bedrijven (50 of minder medewerkers)
Juli 16, 2023
 bron
Algemene beoordeling:
5.0
SAHIL Y.-avatar
Sahil Y.
Opleidingsadviseur
Delen
"Beste chatbot-ontwikkelingsplatform"
Wat vind je het leukst aan Chatfuel?

Chatfuel is a straightforward platform that even thode without prior knowledge in chatbot development can use. Its simpe to use , powerful and scalable. Chatfuel has a wide range of features that allow users to complex chatbots.

Wat vind je niet leuk aan Chatfuel?

Chatfuel does not offer as many functions and for business with great audience can be expensive for them. Rest of things I am liking the most apart from these two concern I have not found any kind of problem or disadvantage in Chatfuel.

Welke problemen lost Chatfuel op en wat levert dat voor u op?

First of all Chatfuel can be used by any size of organisation. This user friendly tool allows for quick and accurate chatbot development, saving lot of time and resources.Best thing which I get the most of the benefit that is its versatility because it supports integration such as whatsapp,Facebook and Instagram so I can connect with my target audience via their prefrrred channel of communication.

Kleine bedrijven (50 of minder medewerkers)
Oktober 11, 2022
 bron
Algemene beoordeling:
5.0
BF
Brad F.
Directeur Digitale Marketing
Delen
"Chatbrandstof"
Wat vind je het leukst aan Chatfuel?

The functionality and responsiveness of the AI to our constituents.

Wat vind je niet leuk aan Chatfuel?

It can be a bit confusing to setup. We ran into a major issue in setup with our New pages experience.

Welke problemen lost Chatfuel op en wat levert dat voor u op?

It helps us manage a plethora of incoming communications. It is able to direct people before needing to talk to a rep.

Kleine bedrijven (50 of minder medewerkers)
September 28, 2021
 bron
Algemene beoordeling:
5.0
Willem V. avatar
William V.
webontwikkelaar
Delen
"De "Chatfuelers" zijn de toekomstige Youtubers."
Wat vind je het leukst aan Chatfuel?

At the moment, there are the Youtubers, in a while, there will be the "Chatfuelers". Chatfuel instinctively allows you to create a living character (and not just a great sales/ marketing assistant). I see in Messenger the future marketplace for AI as I see in Chatfuel the new Apple of this marketplace: Using Chatfuel is not only to ensure a bright future, it is also a pleasure. Starting to use it is the best thing you can do, right now.

Wat vind je niet leuk aan Chatfuel?

It might be good in the future to join other platforms than Messenger or Instagram. The negotiations with Mark must be exciting.

Welke problemen lost Chatfuel op en wat levert dat voor u op?

I am in the process of creating an assistant for a Hostel and a tourist guide for travelers. My client is delighted.

Kleine bedrijven (50 of minder medewerkers)
Juli 13, 2021
 bron
Algemene beoordeling:
5.0
mini-n. avatar
Mini N.
Software Developer
Delen
"gemakkelijk en leuk"
Wat vind je het leukst aan Chatfuel?

Easy, and l love it. I love the flow and the blocks.

Wat vind je niet leuk aan Chatfuel?

I think the cost is expensive for a startup No AI, AI require integration with other software.

Welke problemen lost Chatfuel op en wat levert dat voor u op?

I can't deal with many clients in messengers, chatfuel solve my problem

Middenmarkt (51-1000 medewerkers)
20 mei 2021
 bron
Algemene beoordeling:
5.0
Suresh M.-avatar
Suresh M.
Hoofd Informatietechnologie
Delen
"ChatFuel - De beste AI-chatbot"
Wat vind je het leukst aan Chatfuel?

The way the whole application is designed and developed. It's so user-friendly even a common man can understand.

Wat vind je niet leuk aan Chatfuel?

There isn't anything specific that I dislike. I would say the price could have been a bit cheaper compared to their competitors.

Welke problemen lost Chatfuel op en wat levert dat voor u op?

Majorities of my customer's queries are solved using ChatFuel. The Incoming call has reduced drastically.

Kleine bedrijven (50 of minder medewerkers)
17 mei 2021
 bron
Algemene beoordeling:
5.0
BE
Bassel E.
Chief Executive Officer
Delen
"Zeer eenvoudig te gebruiken en alles wat je nodig hebt, gewoon op één platform als het gaat om de chatbot."
Wat vind je het leukst aan Chatfuel?

Flow builder is awesome andn nothing compared when i connect a flow to a block or vice versa.

Wat vind je niet leuk aan Chatfuel?

I want to create the Whatsapp bot in Chatfuel

Welke problemen lost Chatfuel op en wat levert dat voor u op?

I am solving one main issue in my business, which is maintaining a clean, constant replies to my customers on spot. Benefits is that customers do realize the good effort for building the bot to help them all the way down.

Kleine bedrijven (50 of minder medewerkers)
11 mei 2021
 bron
Algemene beoordeling:
5.0
RS
Tegen Rohit S.
Consultant
Delen
"Verbluffende botbouwer"
Wat vind je het leukst aan Chatfuel?

The ease of building a chatbot is just mindblowing. I am not a coder but still I dont face any difficulties in adding any feature

Wat vind je niet leuk aan Chatfuel?

If the users were able to make payment within the messenger it would be awesome but I guess thats a Facebook limitation

Welke problemen lost Chatfuel op en wat levert dat voor u op?

I want to keep a regular engagement with my customers. I have built a flow which keeps sending messages to my users without my intervention

Kleine bedrijven (50 of minder medewerkers)
30-2021-XNUMX
 bron
Algemene beoordeling:
5.0
JW
Jason W.
Directeur Religieus Onderwijs
Delen
"Chatfuel is vriendelijk en geeft duidelijke instructies"
Wat vind je het leukst aan Chatfuel?

I feel their heart is beneath their product which is always the best. They are very friendly and offer clear tutorials. They offered a discount for non-profits. I love the new flow structure and ease of that visually.

Wat vind je niet leuk aan Chatfuel?

I wish we could export the bot structure if needed. I realize that is probably extremely difficult. Payment options are disappearing soon. I would like them to come back.

Welke problemen lost Chatfuel op en wat levert dat voor u op?

We are providing emotional support for people 24 hours a day.

Kleine bedrijven (50 of minder medewerkers)
29-2021-XNUMX
 bron
Algemene beoordeling:
5.0
MD
Marikar D.
Systeem- en databasebeheer
Delen
"Automatiseer uw proces in 10 minuten!"
Wat vind je het leukst aan Chatfuel?

Data gathering using chatfuel is the best! The fact that I can create and design the way how will the user will answer the question in messenger and having it real-time available in Google Sheet, this is something every company like ours, will really appreciate!

Wat vind je niet leuk aan Chatfuel?

We can't no longer do scheduling to send reminders anymore via Sequence beyond 24hrs. But it's more on Facebook Policy and not Chatfuel's functionality.

Welke problemen lost Chatfuel op en wat levert dat voor u op?

We want to find a way that our target audience can easily onboard their self and avail our program through the chatbot. And Chatfuel actually made it possible! And scaling it up is not a problem :)

Kleine bedrijven (50 of minder medewerkers)
28-2021-XNUMX
 bron
Algemene beoordeling:
5.0
James R.-avatar
James R.
Hoofd osteopaat
Delen
"Chatfuel is een briljante tool voor het maken van chatbots!"
Wat vind je het leukst aan Chatfuel?

It's simple to use, flow-orientated processing is easy to set up and guide the user through your funnel. Integration with Facebook is a doddle, and it increases the interaction available to our webpage users massively engaging them and making a booking more likley.

Wat vind je niet leuk aan Chatfuel?

Nothing really, it's all very good. Perhaps a specific template for my business would be great, but I'm in a niche healthcare market so could be difficult. There are limitations to the topics that are possible I think it's 4 maximum chatbot options and it would be nice to occasionally have more options.

Welke problemen lost Chatfuel op en wat levert dat voor u op?

Previously we had lots of web page visitors but some would hesitate and disappear without finding the answers they wanted. With chatfuel they're directly talking to my receptionists who can help them immediately. It's also given us direction on what we need to write and what questions the public are wanting to ask us.

Kleine bedrijven (50 of minder medewerkers)
23-2020-XNUMX
 bron
Algemene beoordeling:
5.0
Jorge G. avatar
Jorge G.
Lider Servicio A Cliente
Delen
"Mijn ervaring met chatfuel"
Wat vind je het leukst aan Chatfuel?

Its platform is very easy to use, it is not necessary to have a lot of experience to start working. When I took the task of configuring the bot for our operation, I had no previous experience in chatfuel, with its help portal I was able to solve some of my doubts. The integration options and the block type options are many and you have many possibilities to create the ideal workflow. They are constantly updating the portal so that it gives us more options for use.

Wat vind je niet leuk aan Chatfuel?

If at any time you mistakenly delete a block from your flow or delete a process within a block, you have no option to restore to a previous state and that implies that you have to be backing up your process before you make a change , but as everything can be overlooked do the backup at some point. When you make a change in the flow, it happens in real time where you have it implemented and you cannot be testing without affecting production, you should put a button to upload the changes to production to test it first.

Welke problemen lost Chatfuel op en wat levert dat voor u op?

Estamos resolviendo el problema de capital humano y tiempo de servicio, actualmente nos duda más rentable tener el servicio de bot 24/7 a tener 3 agentes diarios para cubrir el mismo horario, en tiempos de respuesta se han mejorado y los usuarios no dependen de un agente de servicio para cubrir sus necesidades. Dentro de los beneficios que hemos tenido, son el CAC y la incorporación de nuestros productos ha disminuido en un 50% y aún tenemos la capacidad de bajar más ese CAC.

Middenmarkt (51-1000 medewerkers)
Oktober 10, 2018
 bron
Algemene beoordeling:
5.0
SB
Sudhir B.
Software Developer
Delen
"Bouw Chatbot met Chatfuel."
Wat vind je het leukst aan Chatfuel?

Chatfuel is best platform for build messenger chatbot.we can easily build messenger chatbot without any programming knowledge.chatfuel provide many third party services for integrate with chatbot.we can build AI based Chatbot with chatfuel.we can set AI rule for build smart chatbot.we can set messege block in sequence for automatic reply to user.

Wat vind je niet leuk aan Chatfuel?

We can build chabot for only messenger platform but not for other mobile and web platform with chatfuel.chatfuel not provide any software development kit for mobile and web platform.

Welke problemen lost Chatfuel op en wat levert dat voor u op?

Chatfuel is great for our organization to build messenger chatbot.Chatfuel provide daily user analytics data which help our organization to improve our chatbot features.

Kleine bedrijven (50 of minder medewerkers)
September 15, 2018
 bron
Algemene beoordeling:
5.0
TM
Tyler M.
Web Developer
Delen
"Eenvoudig platform om een ​​bot te maken"
Wat vind je het leukst aan Chatfuel?

I was introduced to chat fuel by a client who wanted me to integrate his current facebook page which i was managing with chatfuel and whilst researching on it i got to understand and like it bit by bit.Its really user friendly and easy to work with even a non tech person can get the hang of it within a few hours.

Wat vind je niet leuk aan Chatfuel?

For the only downside is that its only for facebook,hopefully in the near future we will see some changes and new intergrations

Welke problemen lost Chatfuel op en wat levert dat voor u op?

Chatfuel helps us to engage with customers even when we wont be available,this really helps in creating leads and boosting sales

Middenmarkt (51-1000 medewerkers)
September 14, 2018
 bron
Algemene beoordeling:
5.0
HM
Hemdeep M.
Internshala Student Partner
Delen
"Campagne voeren maakt makkelijker op Facebook"
Wat vind je het leukst aan Chatfuel?

I definitely love the branding welcome messages and it works same as the pro plan. That means you get the full features without a pro plan. But its limited to 1000 people but it is a perfect and best way to know the insights of chatfuel. chatfuel does all the things to lift up the clients.

Wat vind je niet leuk aan Chatfuel?

One dislike for pricing templates. The pricing templates are too high and there are less numbers of templates to use as free.

Welke problemen lost Chatfuel op en wat levert dat voor u op?

Definitely to hold a client over auto bot is the perfect realization for me.

Middenmarkt (51-1000 medewerkers)
September 14, 2018
 bron
Algemene beoordeling:
5.0
VP
Vinod P.
Oprichter
Delen
"Eenvoudig te bouwen chatbot met chatfuel"
Wat vind je het leukst aan Chatfuel?

chatbot is very easy to use platform for build facebook page messenger chatbot.we can set all predefined messege block for reply user automatically.not hard to build chabot for messenger with chatfuel.we can attach images, link and third party plugin with predefined messege block for reply user quickly.chatfuel provide feature for set AI rule for chatbot we can set up AI rule for if user say something what bot will reply for that.we can test our chatbot with facebook messenger.chatfuel provide user analytics of chatbot this is very good.

Wat vind je niet leuk aan Chatfuel?

we can only build and launch chatbot for facebook page messenger but we cant launch chatfuel chatbot for any different platform.chatfuel not provide any sdk for building chatbot software for mabile app and web.

Welke problemen lost Chatfuel op en wat levert dat voor u op?

chatfuel help us to build and launch chatbot for client facebook page very rapidly and in short time.also client is very happy with chatbot that build by chatfuel.we dont have to pay anything for start building chatbot with chatfuel.

Middenmarkt (51-1000 medewerkers)
Augustus 17, 2018
 bron
Algemene beoordeling:
5.0
KP
Kamlesh P.
Ingebouwde IoT-ingenieur
Delen
"Chatfuel is het beste platform voor het bouwen van een chatbot voor Facebook Messenger."
Wat vind je het leukst aan Chatfuel?

Chatfuel is very easy to use platform for building chat bots for facebook page messenger.just login with facebook on chatfuel and select facebook page associated with facebook account and start building chat bot for that facebook page.we can build chat bot without any coding knowledge on chatfuel.just simply add block messege in sequence and add text ,image and many other card into block.chatfuel also provide chatfuel third party plugin integration like IFTTT integration, zapier Integration and many others.We can add AI rules for chat bot on chatfuel.chatfuel also provide user analytics service.

Wat vind je niet leuk aan Chatfuel?

Chatfuel chat bots only can integrate with facebook page messenger.chatfuel not provide any sdk or service for build chat bots for android app or website.

Welke problemen lost Chatfuel op en wat levert dat voor u op?

chatfuel help us to build chatbots for facebook page.when user visit facebook page if any user have query they can ask to chatbot and get instant reply from chat bots.

Kleine bedrijven (50 of minder medewerkers)
Oktober 23, 2017
 bron
Algemene beoordeling:
5.0
Rainee T.-avatar
Rainee T.
Digitale beheerder
Delen
"Hoe kan een gratis tool zo krachtig zijn?"
Wat vind je het leukst aan Chatfuel?

In my work, I wear a lot of different hats and, while I like to learn, some subjects take longer than I have to give. One of those, it turns out, is learning how to code a Facebook Messenger bot. I needed something free and easy to use -- Chatfuel was miraculously the first tool I tried (and loved!).

Wat vind je niet leuk aan Chatfuel?

I really can't complain much; the tool is free! I'd like to see more video functionality and for analytics to be built into the program, rather than provided by outside programs.

Welke problemen lost Chatfuel op en wat levert dat voor u op?

You have to meet your followers where they already are -- and in a lot of cases, that's Facebook Messenger. We needed to build a Facebook bot in a short period of time for little to no cost. Miraculously, ChatFuel was the answer. We have used it to build a simple rapid response team that helps people who subscribe take action on important issues.

Kleine bedrijven (50 of minder medewerkers)
29-2023-XNUMX
 bron
Algemene beoordeling:
4.5
Laverne S.-avatar
Laverne S.
Alchimist
Delen
"Zonder Chatfuel zou het voor mijn organisatie niet mogelijk zijn geweest om een ​​bot te creëren en te lanceren"
Wat vind je het leukst aan Chatfuel?

The ease of use. Prompt customer support. Ongoing upgrades. Active community forums. Cloning features. Help and troubleshooting to launch on Messenger platforms. Timely updates on Facebook guidelines affecting bots. Program for eligible nonprofits.

Wat vind je niet leuk aan Chatfuel?

Server seems to slow down at busy times affecting user experience and bot performance.

Welke problemen lost Chatfuel op en wat levert dat voor u op?

We wanted a mental therapy bot that could interact with users in a human-like way. Linking out Chatfuel bot to Dialogflow has enabled the human-like user experience we were striving for.

Kleine bedrijven (50 of minder medewerkers)
Oktober 11, 2022
 bron
Algemene beoordeling:
4.5
SG
Sasha G.
Cto
Delen
"Chatfuel heeft me geholpen de perfecte MVP te creëren om $ 150,000 op te halen"
Wat vind je het leukst aan Chatfuel?

Chatfuel's user experience is amazing. Everything is easy and clear.

Wat vind je niet leuk aan Chatfuel?

I feel like there is room for opportunities to integrate more features, like validating data from a data base and scaling your chatbot through social media

Welke problemen lost Chatfuel op en wat levert dat voor u op?

Chatfuel helped me build a bot to help people identify violence in their relationships.

Kleine bedrijven (50 of minder medewerkers)
Oktober 07, 2022
 bron
Algemene beoordeling:
4.5
GG
Willem G.
Ceo
Delen
"Perfecte manier om een ​​chatbot te maken!"
Wat vind je het leukst aan Chatfuel?

I used the blocks way to create a bot. Now I switched to flows and I love it ! Easy to understand, easy to manage, no skill in code needed, it's perfect ! And, it works ! I also like the way to manage time to time non recognised answers and act on what to say when a users types that, and those statistic features.

Wat vind je niet leuk aan Chatfuel?

It's very specific but my price plan was not adapted for my usage. After a talk with the chatfuel team they solved it by adapting it and now it's perfect !

Welke problemen lost Chatfuel op en wat levert dat voor u op?

I use Chatfuel for a small game I created through the messenger chatbot. Now I can manage my game and the new flows even gives me ideas for some more !