Bloomreach Commerce Experience Cloud Recensies & Productdetails

Content Management System, It's so easy to structure to perform any static data publish on real-time systems.

It's a little long time to perform a backup of the contents. Probably we could have implemented incremental backups.

Dynamic data publish on e-commerce site. Instantly able to notice Bloomreach was able to perform these operations in a few minutes.

The ux is very intuitive and extremely easy to learn. The platform offers tons of functionalities that tie together seamlessly.

I would like to receive more in depth data analytics. It is often difficult to find certain data points using the metrics tab and the dashboard could offer more.

Bloomreach allows me to develop complex scenarios which automatically deliver targetted communications to segmented audiences. As a content platform, this allows me to target different groups of users who belong to different stages of the user journey.

Great tools to make marketing easy for everyone. Creating automated campaigns blends functionality with ease abilty without sacfrising either.

Some of the more advanced features can be quite hard to get hang of and supporting documents are a little hard to follow.

It helps us create automated personlised marketing for all our users.

Every time I have an issue, support team offers very quick and complete solutions. Team members are also very friendly and always seems happy to answer and help.

The least helpfull or least user friendly would be the jinja usage. Some of them are very extens, specially concerning data format adaptation.

It helps to offer segmented communications to our customers and test what type of messages work best.

- Very easy usability - Data driven approach - Allows to see the customer journey in one - No need for analytics-tools - Event based - you learn more about your customer

- Some feature could be a bit better (for example Templating is a painful point) - Also Predictions could be more specific and more open to understand it a bit better

- Understanding the customer better, giving the customer the right content, to the right time via the right channel - Breaking the silos and collecting all relevant information about a customer in one - Open system, BR is not another Silo, it can be connected to each system in the company easily via API

I had worked in a similar service before, as I thought at the time, but no. Compared to bloomreach it was much weaker in terms of functionality. Here I can implement all my ideas, it is a great tool for marketing.

I think the only thing I do not like, so it is difficult to master for beginners, but gradually learning everything from the manuals becomes clear how to work.

Solves the problem of personalization and communication with users, allows you to make personalized offers.

I like the functionality it has given my team, we now have more tools at our fingertips and with a little bit of learning on the side, we are learning to do things with our CRM system that we have not been able to do before

I have not been able to find anything I am unhappy with.

Great Customer view, get attributes to customers and an easy tool to use for email building, weblayers etc.

Bloomreach has simple yet clever and intuitive interface, which is very user-friendly and easy to navigate. It allows you to create your customer database, and engage with them as per your specific needs.

The tool can feel overwhelming initially, so make sure you allow yourself enough time to familiarize yourself with it. Try one of the Bloomreach Crash courses - they really helped me get started!

We are using the part of Bloomreach which is called Exponea - we use it for one-to-many communication with our clients - sending newsletters, campaigns, evaluating its results.

How easy the site is the navigate. I know exactly what I'm doing when I'm doing it, I don't have to waste time.

I'd say if there's anything to improve upon it'd be the ability to make folders to store campaigns more easily - however, the tags effectively do the same thing.

Bloomreach makes creating and orchestrating email campaign sends significantly easier. It's made me much more efficient in my work, allowing the company to optimise our marketing performance.

Easy to use, excellent documentation and helpful browser extension. I also like the fact that I can go to support with almost every issue and they're always trying to find the best solution.

I don't think there is anything that I don't like

Our client wanted to implement smart searching and bloomreach was possibly the best option. It also lets us implement lots of custom solutions for different challenges that our clients give us.